FAQ
Frequently Asked Questions
At Maison Solara, we craft lighting and home goods that illuminate spaces with elegance and intention. Explore our FAQs to learn more about our products, service, and philosophy.
About Maison Solara
What is Maison Solara?
Maison Solara is a luxury lighting and home décor brand dedicated to timeless design, elevated interiors, and exceptional service. We offer a curated selection of statement lighting fixtures and refined home goods that blend modern aesthetics with lasting quality.
Where are your products made?
All of our pieces are designed by our international team and produced in partnership with world-class manufacturing facilities in China. This allows us to offer impeccable craftsmanship and consistency while maintaining an elevated, design-forward standard.
Orders & Shipping
Do you ship internationally?
Absolutely. We offer secure, insured international shipping. Delivery times vary depending on destination and order size, but we work to ensure prompt, trackable delivery to your door.
Where do you ship from?
All orders are shipped directly from our logistics hub in China, allowing us to efficiently serve clients around the world.
How long does shipping take?
Production times vary by item — made-to-order pieces typically ship in 4–8 weeks. In-stock items ship within 5 business days. Transit time is generally 7–12 business days depending on location.
Do you work with interior designers and architects?
Yes. Maison Solara offers exclusive trade benefits for design professionals, including preferential pricing, dedicated service, and support for custom and large-scale orders. Apply to our Trade Program to get started.
Can you support large-scale residential or commercial projects?
We do. Whether you're outfitting a private residence, retail environment, or hospitality space, our team can support you from concept to final delivery. Reach out to discuss your project.
Product Care
How should I care for my Maison Solara lighting?
Each item includes basic care instructions upon delivery. We recommend regular dusting with a soft cloth and avoiding harsh chemicals or abrasive cleaners. For any specific material care questions, our team is happy to advise.
Still Have Questions?
We’re here to help.
📧 Email: support@shopsolaramarket.com
Or visit our Contact Page to reach us directly.
Every room deserves its moment. Discover yours with Maison Solara.